hotel giveaway

faqs, terms + conditions


 

Do the certificates have an expiration date?

Yes, the digital certificates created will be assigned an expiration date 7 days out from the date you sent it. Please note that the expiration date shown on the digital certificates only pertains to the actual activation of the certificate. After you activate a vacation certificate, you will have at least 18 months to travel.  To activate the guest simply needs to pay the daily taxes and fees that correspond to the certificate. They can activate by phone or online.

Can I resell your certificates?

No. You may not. Reselling or bartering the certificates will cause us to void the certificate. 

Customer must book with a minimum of 30 days advance notice prior to prefered or selected check in dates.  So as long as guest is booking more than 30 days out we can fulfill based on availability of course.

Can you travel with your children?

The short answer is YES.  You can travel with 2 adults and up to 2 children up to the ages of 12 or under.  If travelling with extra adults or children upgrades may be available to accommodate depending on availability.  Upgrades require the purchase of additional rooms or larger suites which may not always be available.  Prices for additional children etc. depend on room availability and seasonality so prices cannot be quoted until travel dates are selected. These promotional certificates are designed for couples or small families.

Can you cancel the activation and get your money back?

This certificate activation is FINAL & NON-REFUNDABLE

Are flights included in these certificates?

No the flights are not included.   The recipient of this certificate is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses.

Participating Hotels

Replay Pool Villa beachfront Koh Samui Thailand - 7 nights
1 bedroom private pool villa, No resort fees

Two Villas Holiday Oxygen Bangtao Beach, Thailand - 7 nights 
1 bedroom private pool villa, No resort fees

Risata Bali Resort and Spa, Kuta Beach, Bali - 4 nights

Activation taxes for Thailand’s Replay Pool Resort are US$14.85 per night 
Activation taxes for Thailand’s Two Villa Resort are US$20.83 per night 
Activation taxes for Bali's Risata Bali Resort and Spa are US$20.83 per night